Introduction:

At SL Digit@l Agility, we are committed to protecting our clients' privacy and complying with applicable regulations, including the General Data Protection Regulation (GDPR). This privacy policy aims to inform you about the types of data we collect, how we use it, and your rights regarding this information.

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Information We Collect : 
We collect the following types of data:

1. Personal identification data: name, address, phone number, email, etc.

2. Payment data: information necessary for processing payments (IBAN, credit card number, etc.).

3. Communication data: information exchanged during your interactions with us (emails, calls, etc.).

4. Browsing data: cookies, IP address, analytical data, pages visited on our site.

5. Technical data: information about the device used to access our site (browser type, operating system, etc.).

 

Use of Your Information :
We use your information to:

• Provide and manage our services.

• Communicate with you regarding your account and our services.

• Improve our services, website, and business offerings.

• Personalize the user experience.

• Comply with our legal and regulatory obligations.

 

Legal Basis for Processing :

• Contract execution: to manage the contractual relationship with our clients.

• Consent: for sending marketing communications or using non-essential cookies.

• Legal obligations: to fulfill tax, legal, or regulatory obligations.

• Legitimate interest: to improve our services and prevent fraud.

 

Cookie Management :
We use cookies to optimize your experience on our site. Cookies are text files stored on your device to collect standard internet log information and visitor behavior information. We use the following types of cookies:

• Functional cookies: necessary for the proper functioning of the site.

• Analytical cookies: to understand how you use our site.

• Marketing cookies: to personalize the ads you see.
  You can manage your cookie preferences via our dedicated banner or in your browser settings.

 

Sharing Your Information :
We only share your personal information with:

1. Service providers: for payment processing, data hosting, and other necessary services.

2. Legal authorities: when required by law.

3. External subcontractors: when engaging subcontractors located outside the European Union, we ensure they comply with standard contractual clauses or mechanisms approved by the European Commission.

 

Data Retention Period :
We retain your personal data as follows:

• Contact and account data: for the duration of the contractual relationship, then for 5 years for evidential purposes.

• Payment data: for 10 years in accordance with tax obligations.

• Browsing data: for a maximum of 13 months.

• Marketing data: until you withdraw your consent.

 

Your Rights Regarding Your Data :
You have the following rights:

• Right of access: to obtain a copy of your personal data that we hold.

• Right to rectification: to correct any inaccurate or incomplete information.

• Right to erasure: to request the deletion of your data under certain circumstances.

• Right to object: to oppose the use of your data for marketing purposes.

• Right to data portability: to receive your data in a structured, machine-readable format to transfer to another service provider.
  To exercise these rights, contact us at: sandra.lorgeron@sldigitalagility.com. We will process your requests within 30 days.

 

Data Security :
We implement appropriate security measures to protect your personal data from loss, unauthorized access, or disclosure. These measures include encryption of sensitive data, firewall systems, and access control policies. However, despite these efforts, no method of transmission over the Internet or electronic storage is entirely secure.

Data Breach Management
In the event of a personal data breach, we commit to:

• Notify the competent data protection authority within 72 hours if the breach poses a risk to individuals' rights and freedoms.

• Inform affected individuals if the breach presents a high risk to their rights and freedoms.

 

Changes to This Policy :
We reserve the right to modify this policy at any time. Changes will be posted on our site with an updated date. In case of significant changes, we will inform you via email or through a notification on our site. We encourage you to regularly check this page to stay informed.

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Contact
For any questions regarding this privacy policy or our data protection practices, please contact us at: sandra.lorgeron@sldigitalagility.com.